WellEz offers 24/7 support for all clients. If you're experiencing a technical issue, feel free to send us a message or give us a call.

281–584–9200 (Option 1 for Support)

Toll Free: 1–866–4–WellEz (1–866–493–5539)
Phone: (+1) 281–584–9200 Option 1
Email: support@wellez.com

WellEz Remote:

64 Bit Operating Systems

32 Bit Operating Systems

WellEz Remote install file is available by logging in and clicking Remote Installer in the left menu

System Specifications:

Minimum

  • Operating System – Windows XP *, Windows 7 or higher
  • Browser – Internet Explorer 8 **, 10 or higher
  • Supporting Programs: Excel 2007 or higher, AdobeReader 9.5 or higher
  • Memory – 2GB RAM
  • Internet Connection

  • * Windows Vista, Me, Mac/Linux Operating Systems are not supported
    ** Windows XP & Internet Explorer 8 will not be supported after April 2014

Recommended

  • Operating System – Windows 7 64 Bit
  • Browser – Internet Explorer 10 *
  • Supporting Programs: Excel 2010, Adobe Reader 11
  • Memory – 4GB RAM
  • Broadband Internet Connection

  • * Internet Explorer 11 is not recommended at this time

Remote Application Only

  • 2GB free Hard Drive Space (4GB Recommended)
  • For Initial Install: Fast Internet Connection & Administrator Rights on the computer